Your complete orientation guide

Everything you need to take your first home assessment with Task Health

New to home patient assessments? No problem. This guide walks you through the entire process - from opening the app to getting paid.

~60 min per visit AI-guided, near zero errors Paid instantly
Video Walkthrough

Watch the full orientation video

Prefer watching over reading? This video covers everything in this guide - from opening the app to completing your first visit.

Your complete introduction

This 5-minute guide will walk you through everything

From understanding what Task Health is to getting paid - here's what we'll cover:

Before Your First Visit
01

What is Task Health?

Task Health is the first RN app built specifically for patient home care assessments.

We work with home care agencies and managed long-term care plans that service home care patients. As part of providing care, certain clinical assessments are required - Start of Care, Reassessments, and Supervisory Visits.

Task Health visits aren't about providing patient care - they're about providing clinical assessments. We connect agencies who need these assessments with you, the RNs, to give you a wide range of visits to choose from - whenever and wherever you want.

Totally flexible

You're not required to do any minimum number of visits. Want to do 1 per week or 15? Totally up to you and your schedule.

Start of Care$110

101 Bedford Ave, Brooklyn

45-60 min 1.2 mi
Reassessment$90

45 Court Street, Brooklyn

45-60 min 3.4 mi
Supervisory$50

880 Nostrand Ave, Brooklyn

30-45 min 2.1 mi

New to home assessments? Don't worry.

With our in-app AI-guided tool, you'll complete the assessment like a pro - even on your very first visit.

Go through this 5-minute orientation and you'll understand everything you need to know.

Start here
02

How visits come to you

Agencies send us cases through our main hub. We dispatch them to you based on your availability and proximity.

Once you install our app and become active, you'll start getting push notifications about new patient assessments waiting to be taken.

Task Health

New visit available!

Start of Care at 101 Bedford Ave, Brooklyn - $110

now

Task Health

New visit available!

Reassessment at 45 Court St - $90

5m
Tap to switch
9:41
OK
Search patient...
$110
$90
$110
$90
$110
$90
MJ

Start of Care

Home Care Agency · English

770 Eastern Parkway, Brooklyn, NY

$110

TASK | 1 HOUR | 1.2 MI.

New
RW

Reassessment

Home Care Agency · Spanish

2550 Third Ave, Bronx, NY

$90

TASK | 45 MINUTES | 4.8 MI.

New
AP

Start of Care

Home Care Agency · English

45 Court Street, Brooklyn, NY

$110

TASK | 1 HOUR | 2.1 MI.

Viewed
LD

Reassessment

Home Care Agency · English

880 Nostrand Ave, Brooklyn, NY

$90
Urgent

TASK | 45 MINUTES | 0.8 MI.

Urgent
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My visits
InstaPay
24
Chat
03

Choosing your visit

You choose when to visit the patient and select the time in the app. We then confirm the visit with the patient and let you know once it's set.

12:43
NEW Reassessment
EC
Visit Details
Duration45 minutes
1465 Madison Ave #3c,
New York, NY 10029
Eusebia Collado75 years old, female
$90
Spanish
Select time slot

Once you select the date and time, we will contact the patient to get a confirmation

Select date→
Mar 5Thursday
Mar 6Friday
Take this task
1View visit details

See everything about the visit

Each visit shows you exactly what to expect - the patient, the address, how long it should take, and how much you'll earn. No surprises.

Full address with map

Tap "Map" to see exactly where you're going

Pay rate up front

Know exactly what you'll earn before committing

2Pick a day

Choose the day that works for you

Scroll through the available dates and pick the one that fits your schedule. Each date shows the available time window.

Totally flexible

There are no fixed schedules. You pick the day, you pick the time - it's all up to you.

12:43
NEW Reassessment
EC
Select time slot

Once you select the date and time, we will contact the patient to get a confirmation

Select date→
Mar 4Wednesday
Mar 5Thursday3:00 PM - 3:15 PM
Mar 6Friday
Required documents
NEW - Patient Assessment
NEW - Aide Supervisory Form
NEW - POC
Take this task
12:43
NEW Reassessment
EC
Select date→
Mar 5Thursday3:00 PM - 5:15 PM

Select start time

3:00 PM
3:15 PM
3:30 PM
3:45 PM
4:00 PM
4:15 PM
4:30 PM
4:45 PM
5:00 PM
Schedule for 3/5/26, 4:00 PM
3Pick a time

Pick the time that works best

Once you tap a day, you'll see available time slots in 15-minute increments. Pick whatever time works for you - no rigid schedule.

The button at the bottom updates to show your selection. When you're happy, tap to move to the confirmation step.

4Confirm

Confirm your selection

Review the date, time, and patient - then tap "Commit & Send Request". Once you commit, we start contacting the patient on your behalf.

Once you commit, it's locked

You can't change the date or time after confirming. Cancellations affect your reliability score, so only commit when you're sure.

Please note!

Committing does not mean the visit is confirmed. The patient still needs to confirm the date and time. You'll receive a notification once the patient confirms - only then is the visit locked in.

12:43
Schedule Task

Thu, 5 Mar at 4:00 PM

Eusebia Collado

We'll call the patient to confirm. You'll get an update if they confirm, decline, or ask to reschedule.

You can't change this date / time once you commit.

Wait for a confirmation - if there's no confirmation within 1 hour prior to the visit start time, the visit will be canceled automatically

Cancellations reduce your reliability score.

Commit & Send Request
12:43
My visits
Search patient...
Active
Cancelled
All
March 2026
THU5
Maria RodriguezDONE
NEW Initial Assessment
Scheduled for
2:00 PM - 3:00 PM
Patient confirmed schedule
Eusebia ColladoNEW Reassessment
Scheduled for
4:00 PM - 4:45 PM
Pending patient confirmation
FRI6
James WilsonNEW Start of Care
Explore
My visits
InstaPay
Chat
5Calendar - Tentative

Visit appears on your calendar

After you confirm, the visit shows up on your My visits calendar with a "Pending patient confirmation" status. It's not locked in yet - we're reaching out to the patient.

Orange = waiting

The visit is scheduled but not yet confirmed by the patient

Blue = confirmed

Other visits already confirmed by the patient

6We confirm

We handle the patient confirmation

Our team reaches out to the patient by phone and text to confirm the time you selected. You don't need to do anything - just wait for the notification.

Task Health

Visit confirmed!

Eusebia Collado confirmed your visit for Thu, Mar 5 at 4:00 PM

now

Task Health

Patient update

Patient requested to reschedule - check your app for new times

2m

Calling patient...

We call and text on your behalf

Patient confirmed!

12:43
My visits
Search patient...
Active
Cancelled
All
March 2026
THU5
Maria RodriguezDONE
NEW Initial Assessment
Scheduled for
2:00 PM - 3:00 PM
Patient confirmed schedule
Eusebia ColladoNEW Reassessment
Scheduled for
4:00 PM - 4:45 PM
Patient confirmed schedule
4:00 PM
4:45 PM
FRI6
James WilsonNEW Start of Care
Explore
My visits
InstaPay
Chat
7Confirmed

You're all set - visit confirmed

Once the patient confirms, your calendar updates to "Patient confirmed schedule" and the Clock In / Clock Out time buttons appear. On the day of the visit, open the app and clock in when you arrive.

Task Health

Visit confirmed!

Eusebia Collado confirmed your visit for Thu, Mar 5 at 4:00 PM. You're all set!

now

Visit confirmed

You're ready to go - clock in when you arrive

That's it!

The whole process - from seeing a visit to having it confirmed on your calendar - takes under a minute.

During the Visit
During the Visit

Visit day - Clock in

When you arrive at the patient's home, open the app and clock in. If you're a few minutes early or late, no worries - the app will ask if you'd like to adjust the visit times. Just tap OK and continue.

Don't stress about timing

Early or late arrival is fine. The app adjusts automatically - just confirm and you're good to go.

11:02 AM

Arrived 2 min late - adjust?

Clock In

101 Bedford Ave, Brooklyn

04

The assessment - step by step

This is the core of every visit. The entire process is guided, works in order, and is done digitally in the app.

Even if you've never done a home assessment before

Using our app, you will be able to complete the entire assessment successfully - with close to zero mistakes. The AI Co-Pilot guides you through every step.

Your forms dashboard

You'll see the list of required forms. Tap each one to start - progress is tracked automatically.

Required Forms

Patient Assessment

7 sections · ~35 min

Complete

Plan of Care

AI-generated · ~5 min

In Progress

Supervisory Form

Aide observation · ~10 min

Not started
9:41●●● WiFi 🔋
Assessment

Progress

Section 3 of 7

Vital Signs

Temperature97.9 °F
Blood Pressure128/78 mmHg
Pulse92 bpm
Respirations18 /min
Next: Respiratory →

Step 1 - Medical History & Medications

Start by asking the patient about their general medical history. Then photograph their medications - our AI does the rest.

📋
Medical History

Ask the patient about conditions, prior surgeries, and allergies.

📸
Photo Medications

Snap photos of all medications with your phone. Upload them in the app.

🤖
AI Recognizes Meds

The app identifies each medication and suggests matching diagnoses.

Medications question screen - Does the patient take any medications?
1Medical History

Ask about their medical history

The app walks you through structured questions about the patient's conditions, medications, and medical background. Everything is guided - just follow the prompts.

Voice-to-text built in

Tap the mic icon to dictate - no typing needed

Live Translation

Real-time translation for non-English speaking patients

2Photo Medications

Photograph the patient's medications

Simply snap photos of all medication bottles. The app will automatically extract each medication name, dose, and frequency using AI.

Just point and shoot

No manual data entry. Our AI reads the labels and fills in everything for you - medication name, dosage, and form.

metFORMIN

500 mg Tab

Frequency

Twice daily

Route

Oral

Administration Notes

Take with food

Lisinopril

10 mg Tab

Frequency

Once daily

Route

Oral

Administration Notes

Take in the morning

Atorvastatin

20 mg Tab

Frequency

Once daily

Route

Oral

Administration Notes

Take at bedtime

All 3 medications extracted from 1 photo
3AI Extraction

AI extracts all medications instantly

From a single photo, the AI identifies every medication and automatically fills in the name, dosage, frequency, route, and administration notes - for all medications at once.

Zero manual data entry

No searching, no typing, no selecting doses. The AI handles all of it from the photo alone.

4Diagnosis Codes

Just confirm the diagnosis - AI suggests it

The only thing left to do per medication is select the ICD diagnosis code. The AI auto-suggests the right one - just tap to confirm. Once all diagnoses are set, the medication step is complete.

AI auto-suggests ICD codes

For metFORMIN → E11.9 - Type 2 diabetes mellitus
For Lisinopril → I10 - Essential hypertension
For Atorvastatin → E78.5 - Hyperlipidemia

Everything connects

These diagnosis codes are used later by the AI to cross-validate your body systems assessment. It all links together automatically.

metFORMIN

500 mg
E11.9Type 2 diabetes mellitus

Lisinopril

10 mg
I10Essential hypertension

Atorvastatin

20 mg
E78.5Hyperlipidemia, unspecified
All medications complete

Step 2 - Body Systems Assessment

For each body system (Cardiovascular, Respiratory, Neurological, etc.), you follow the same guided loop:

1
Answer Questions

Select from guided options shown in the app

2
Add Narrative

Speak freely - the app converts voice to text

3
AI Diagnosis

We suggest diagnoses based on your answers

4
Validation

Cross-referenced against all sections & meds

5
Teaching

AI writes patient teaching based on your findings

Pain scale 0-10 and pain characteristics
1Answer Questions

Guided clinical questions

Each body system section presents structured questions - radio buttons, checkboxes, pain scales, and free-text fields with voice-to-text. Just follow the prompts.

No guesswork

Every question is pre-built by clinical experts - you just answer

Voice-to-text everywhere

Tap the mic icon on any text field to dictate instead of type

2Add Narrative

Tell the story in your own words

After answering the structured questions, the app asks follow-up questions to help you provide more clinical context. Speak your narrative - the app transcribes it in real time.

Your Narrative Response

This text will be included in the teaching provided section

"No pain observed"

Tap to record - voice is transcribed instantly

RN Narrative / Notes screen with follow-up questions
AI suggested diagnosis codes - G89.1 Acute pain, M54.50 Low back pain
3AI Diagnosis

AI suggests the right diagnosis codes

Based on your answers and narrative, the AI suggests relevant ICD-10 diagnosis codes. Just tap to select - or enter a code manually if needed.

G89.1Acute pain, not elsewhere classified
M54.50Low back pain

You're always in control - the AI just suggests, you decide.

4Validation

Cross-validation catches mistakes

Every answer is checked against all other body systems and the medications list. If something doesn't match up, you'll get a friendly warning before you can continue.

Review needed: You selected Metoprolol 25mg in medications, which is typically prescribed for cardiac conditions - but no cardiac symptoms were noted in the Cardiovascular section. Would you like to review?

This means you literally can't make a mistake without the app catching it first.

Cross-referencing...

Medications vs. DiagnosesPass
Pain vs. NeurologicalPass
Cardiac meds vs. CardiovascularReview
Respiratory vs. MedicationsPass
Narrative & Teaching screen - AI-generated patient teaching
5Teaching

AI writes the patient teaching for you

Based on everything you documented - your answers, narrative, and diagnoses - the AI auto-generates comprehensive patient teaching text. You can review and edit before completing.

Teaching Provided

"I instructed on non-pharmacological pain relief and taking medications as prescribed. I taught relaxation techniques and identifying triggers for burning pain. I educated on monitoring aching pain for changes and continuing effective strategies."

AI-generated from your assessment
AI-Powered

The RN Co-Pilot does the heavy lifting

After you complete the medical history and medication steps, our AI engine has enough context to guide you through the rest with intelligent suggestions at every turn.

Diagnosis suggestions

AI suggests relevant diagnoses per section based on your answers and the medication list.

Cross-validation

Every answer is checked against all other sections and medications. Inconsistencies are flagged.

Auto patient teaching

Teaching content is generated from your findings - ready to be indicated to the patient.

Plan of Care

We've done 99% of the work for you. Answer a few patient questions, then let AI generate the rest.

1

Answer a few quick questions

The app shows you specific questions to ask the patient about their care needs.

2

Tap "Generate Plan of Care"

One button builds the entire plan - duties, frequencies, and requirements - based on the assessment data.

3

Review and submit

Edit if needed or keep as-is. Click submit when you're satisfied.

Generated Plan of Care

Bathing assistance3x/week
Meal preparationDaily
Light housekeeping3x/week
Medication remindersDaily
Ambulation assistanceDaily
✨ Generate Plan of Care

Built from your assessment data automatically

Supervisory Form

Verify that the patient's home health aide can perform the required duties.

This form walks you through the duties listed in the Plan of Care. For each one, you indicate whether the aide knows how to perform it or needs extra training.

You don't provide the training

If the aide needs extra training, the entity servicing the patient will handle it. You just indicate it in the form.

You'll also observe 2–3 tasks performed by the aide (like handwashing) and record your observations. Then submit the form.

Aide Competency Check

Bathing assistance✓ Competent
Meal preparation✓ Competent
Medication reminders⚠ Needs training
Ambulation✓ Competent

Observed Tasks

✓ Handwashing✓ Transfer assist
Completing the Visit
Completing the Visit05

Sign, submit & clock out

Once all forms are done, you'll sign in the app and have the patient sign as well. Then hit submit - and clock out.

Your signature

Sign directly on the screen in the app

Patient signature

Hand the phone to the patient to sign

Submit & clock out

All documentation is uploaded automatically

RN Signature

Signed by RN

Patient Signature

Signed by Patient

Visit Complete!

Clocked out at 12:03 PM

All 3 forms submitted
Signatures collected

InstaPay - Get paid fast

Our visits are paid instantly. We're working on moving to next-day payments, and soon, even same-day.

Once your visit is completed and submitted, your payment is processed. No waiting for bi-weekly cycles or chasing invoices.

Simple and transparent

Your pay rate is shown before you accept any visit. No surprises - what you see is what you get.

Latest payment

$110.00

Start of Care - 101 Bedford Ave

Payment sent to your account

$680

This week

8

Visits done

$2.8K

This month

Chat & support

We're trying to be as responsive as possible. You have a built-in in-app chat to reach us anytime.

In-app chat

Reach out to us directly from the app. Ask questions, report issues, or get help with a visit.

WhatsApp

Prefer texting? Reach us on WhatsApp for quick responses - especially before or after a visit.

Email support

For detailed questions or documentation requests, email us and we'll get back to you quickly.

Frequently asked questions

Common questions from RNs getting started with Task Health.

No! Our app guides you through the entire assessment with our AI Co-Pilot. Even if you've never done a home patient assessment before, you'll be able to complete it successfully with close to zero mistakes.

Not at all. You can do 1 visit a week or 15 - it's completely up to you and your schedule. There's no minimum commitment.

Most visits take between 45-60 minutes. The entire assessment process is done digitally through the app, which streamlines everything.

Payments are processed instantly after your visit is completed. We're working on moving to next-day deposits, and soon, same-day payments.

Depending on the visit type, you'll complete up to three forms: the Patient Assessment, the Plan of Care, and the Supervisory Form. Each one is guided step-by-step in the app.

No. Task Health visits are clinical assessments only - not direct patient care. You're assessing the patient's condition and documenting your findings. The care itself is provided by the home health aide through the agency.

It happens occasionally. If the patient refuses to be assessed, simply document the refusal in the app and clock out. You'll still be compensated for your travel time.

If you arrive and the patient isn't home, wait a few minutes and try calling them. If they don't show up, document the missed visit in the app and clock out. You'll be compensated for your travel time.

If the patient doesn't confirm your proposed time, we'll keep trying to reach them. If they're unreachable, we'll let you know and the visit will be reassigned or rescheduled. You're never left hanging.

You can leave it as N/A and explain in the narrative section that the patient was unable to provide the answer to the question. This is completely normal and happens regularly.

Yes. If you travel to a visit and it can't be completed (patient not home, patient refuses, etc.), you'll be compensated for your travel time.

After you complete a visit and clock out, your payment is processed instantly. The funds are available in the app right away and can be transferred to your bank account.

As many as you want! There's no cap. You can take 1 visit a week or 20 - it's entirely up to your availability. New cases are posted in the app daily.

Ready to take your first visit?

You've got everything you need. Open the app, pick a visit, and let the Co-Pilot guide you through.